Terms of Service

Last updated: 20 July 2025

Welcome to Chai Namibia! These Terms of Service ("Terms") govern your use of our website, www.chai-namibia.com, and any services or purchases made through it.

By accessing or using our site, you agree to these Terms. Please read them carefully. If you do not agree, you may not use our website or services.

1. Overview

This website is operated by Chai Namibia. By browsing or purchasing from us, you engage in our “Service” and agree to comply with these Terms and any policies linked or referenced here.

Any new features or tools added to the site are also subject to these Terms. We may update these Terms at any time by posting changes on this page.

Our store is hosted on Shopify Inc., which provides the e-commerce platform we use.

2. Online Store Terms

By using our site, you confirm that:

  • You are of legal age in your jurisdiction.
  • You will not use our services for unlawful purposes.
  • You will not transmit any malicious or harmful code.

Violation of these Terms may result in the termination of your access.

3. General Conditions

We reserve the right to refuse service to anyone, at any time, for any reason.

You agree not to reproduce, duplicate, sell, or exploit any part of our service without our express written consent.

While credit card information is always encrypted, other content you provide may be transferred unencrypted across networks.

4. Accuracy of Information

We aim to keep all information on our site accurate, but we are not liable for any errors, omissions, or outdated content. Any reliance on this information is at your own risk.

5. Modifications to Services or Prices

Product prices and availability are subject to change without notice. We reserve the right to modify or discontinue any product or service at any time without liability.

6. Products or Services

Some items may be available in limited quantities and only online. We strive to represent product colors and images accurately, but cannot guarantee exact display.

We may:

  • Limit sales to certain people or regions
  • Limit quantities
  • Discontinue products at any time

We do not guarantee that items will meet your expectations or that any errors will be corrected.

7. Billing & Account Information

We may limit or cancel orders at our discretion, especially if placed using the same billing/shipping details or payment method.

You agree to provide and maintain accurate billing and contact information.

8. Optional Tools

We may offer access to third-party tools or services without warranties. Use at your own discretion and ensure you understand their terms.

9. Third-Party Links

Our site may contain links to third-party websites. We are not responsible for their content, accuracy, or privacy practices.

10. User Comments & Feedback

Any ideas, suggestions, or content submitted to us may be used freely by Chai Namibia without obligation to compensate you.

You agree not to post unlawful, offensive, or infringing content. We reserve the right to monitor and remove inappropriate submissions.

11. Personal Information

Your submission of personal data is governed by our Privacy Policy.

12. Errors, Inaccuracies & Omissions

Occasionally, our site may contain typographical errors or outdated information. We reserve the right to correct these and to cancel any affected orders.

13. Prohibited Uses

You may not use our site or its content to:

  • Break any laws or regulations
  • Violate intellectual property rights
  • Harass or discriminate
  • Upload malicious code
  • Collect others’ personal data
  • Interfere with site functionality

Violation of these rules may result in immediate termination of your access.

14. Disclaimer of Warranties & Limitation of Liability

We do not guarantee uninterrupted, error-free service. All products and services are provided “as is” and “as available” without warranties.

We are not liable for:

  • Loss of data or profits
  • Indirect or consequential damages
  • Replacement costs

In jurisdictions that don’t allow such limitations, our liability will be limited to the maximum extent permitted by law.

15. Indemnification

You agree to indemnify and hold harmless Chai Namibia and its affiliates, employees, and partners against any claims arising from your breach of these Terms or violation of applicable laws.

16. Severability

If any part of these Terms is found to be unlawful or unenforceable, the rest of the Terms will remain in full force.

17. Termination

You may terminate these Terms by ceasing use of our site.
We may terminate or suspend your access for any violation of these Terms.

18. Entire Agreement

These Terms, along with any policies or rules posted on our site, constitute the entire agreement between you and Chai Namibia regarding your use of the site.

19. Governing Law

These Terms are governed by and construed under the laws of Namibia.

20. Changes to Terms

We may revise these Terms at any time. Updates will be posted on this page, and continued use of the site means you accept the updated Terms.

21. Contact Information

For questions about these Terms, please contact us.


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